urgent flat pack assembly london

Customer service statistics

Our performance for April 2017

Below you can see our performance for April

Customer satisfaction

Percentage satisfied with our service

94%

First date/time choice

Customers offered their first choice

87%

On-time bookings

We arrived within one hour

91%

Notes

As part of Building Better, our campaign to provide the best value IKEA assembly service nationwide, we are delighted to see furniture assembly customer satisfaction figures increase to record levels. We always aim to have 100% customer satisfaction for all flatpack assembly bookings but realistically this is very difficult to achieve.