IKEA assembly Southampton and flat pack assembly Hampshire stats 0716

Customer service statistics

Our performance for July 2016

Below you can see our performance for July

Customer satisfaction

Percentage satisfied with our service

94%

First date/time choice

Customers offered their first choice

80%

On-time bookings

We arrived within one hour

87%

Notes

Following some great promotions we experienced 3% growth year on year as more customers switched to us for their IKEA assembly Southampton requirements. Traditionally this is a quieter booking period for us and more customers were offered their first choice flat pack assembly booking slot.