ikea assembly Manchester service

Customer service statistics

Our performance for December

Below you can see our performance for December 2014.

Complaints

Complaints per 1000 bookings

0.0

First date/time choice

Customers offered their first choice

80%

On-time bookings

We arrived within one hour

91%

Notes

As 2014 came to an end our customer service statistics remained strong. We are committed to proving excellent flat pack assembly at an affordable price. December was a very busy time for us and our flat pack assemblers were working right up until Christmas Eve to ensure that flat pack furniture was assembled for the big day. As it was a busy period with reduced working days fewer customers received their first choice of date/time however we still feel pleased with the results of our ikea assembly Manchester service. Poor weather caused heavy traffic in some areas reducing our on time bookings.