IKEA assembly London south

Customer service statistics

Our performance for December 2016

Below you can see our performance for December

Customer satisfaction

Percentage satisfied with our service

87%

First date/time choice

Customers offered their first choice

95%

On-time bookings

We arrived within one hour

84%

Notes

We experienced our busiest Christmas ever as more people switched to us for their IKEA assembly London requirements. Some poor weather and road congestion meant that some bookings ran slightly behind schedule but we operated 100% of all planned bookings. 2016 was a busy year for us and we look forward to the same success in 2017.