ikea assembly birmingham service

Customer service statistics

Our performance for November

Below you can see our performance for November 2014.


Complaints per 1000 bookings


First date/time choice

Customers offered their first choice


On-time bookings

We arrived within one hour



In November 2014 our flat pack assembly service showed some great results. We were able to offer more customers their first flat pack assembly booking slot due to a combination of better flat pack assembler availability and by adding more flatpack assemblers throughout the UK to improve availability. We also achieved a fantastic on time record for our ikea assembly service with no reported delays.