IKEA Assemblers london performance

Customer service statistics

Our performance for June 2018

Below you can see our performance for June

Customer satisfaction

Percentage satisfied with our service

96%

First date/time choice

Customers offered their first choice

85%

On-time bookings

We arrived within one hour

90%

Notes

Despite a challenging time and with lots of uncertainty over Brexit, we have seen a surge in customer reauests for our cheap IKEA asssembly nationwide service and the World Cup has not had the expected impact on demand for our flat pack assembly west London service. We have seen a slit fall in customers offered their first choice on booking appointment as we have had a busy IKEA assembly Birmingham service which saw our flat pack assemblers West Midlands busier than ever. We have temporarily suspended our flatpack assembly Brighton and Hove service due to reliability issues and are actively seeking new partners to work with us.