Furniture assembly Manchester service news

Customer service statistics

Our performance for October 2014

Below you can see our performance for September 2014.

Complaints

Complaints per 1000 bookings

2.0

First date/time choice

Customers offered their first choice

88%

On-time bookings

We arrived within one hour

90%

Notes

As we move toward a quiet period of the year we introduced our best ever furniture assembly sale. Unsurprisingly our ikea pax assembly service was the most popular service and we saw strong demand for PS our IKEA collection and delivery service. Almost 90% of customers were offered their first choice of bookings.