flat pack assembly contact us news

Improved ways of contacting us

How you contact us will be improving soon. Here's how.

As part of the new buildmyflatpacks.com our commitment to proving the best service possible is stronger than ever. We've worked hard over the last few months and have listened to the feedback from our customers. One of the areas for improvement in our flat pack assembly service that was identified was the need to be able to contact us more freely to discuss your furniture assembly needs.

We are pleased to announce that we will soon introduce a customer service contact centre so that you can call us from outside of London to discuss your flat pack assembly needs. Staff are currently being trained to answer your flatpack assembly questions and to provide you with a quote for flatpack assembly. Our new staff will be able to answer queries and to take your details in order to provide you with a quote for our low cost flatpack assembly service in Leeds, Manchester, Liverpool, Bristol, Edinburgh, Glasgow and throughout the UK regions.

Our regional phone lines will be open five days a week and email support and online bookings will still be processed on evenings and weekends to discuss your flat pack furniture assembly needs and to answer your queries.

In London our system remains unchanged and you can speak directly to one of our fitters in the London area who will directly answer any queries you have regarding furniture assembly. This service will still be available seven days a week and we recommend you call for the best deals and last minute bookings.

We will be improving our presence on Facebook where you can keep up to date with our latest news and offers for our furniture assembly service. You can also ask questions regarding our flat pack assembly service online and we'll keep you up to speed with what's happening in the industry. You can also find out about product recalls from furniture companies. You can like us at www.facebook.com/bmflatpackpacks.

Our email is constantly monitored by the team so if you have any questions then please email us or visit the help section of our website which contains lots of handy information regarding flat pack assembly.