flatpack assembly Birmingham stats

Customer service statistics

Our performance for September 2014

Below you can see our performance for September 2014.

Complaints

Complaints per 1000 bookings

2.0

First date/time choice

Customers offered their first choice

81%

On-time bookings

We arrived within one hour

93%

Notes

In September 2014 we had one of our busiest months on record as more people choose buildmyflatpacks.com for their furniture assembly needs throughout the UK. Our extensive coverage and great availability saw a majority of customers receive their first choice in flat pack assembly times. This month our IKEA PAX assembly service was busier than ever and we assembled more PAX than any other product.