Telephone bookings
We are trialling telephone bookings in the London area

We are firm believers in only paying for what you use. Flat pack assembly bookings by phone were a significant cost for us in previous years which meant everyone paid more to cover the costs of employing staff and our systems. 

As part of a trial, we are currently offering telephone quotes and bookings for all flat pack assembly London bookings. We will closely monitor our IKEA assembly London bookings by phone and call on our customers to provide as much feedback on the service as possible. 

Our hope is that we have a successful trial and that we can offer telephone bookings to all customers nationwide. We have chosen London specifically because of its strategic importance to our company as well as the size and complexity of our London operation. 

We are also trialling our new service by offering no telephone supplement and offering our best deals by phone too.