How do I go about complaining?
It's unlikely, but just incase, we make it easy to raise any issues
We are sorry that your assembler or our service does not meet your expectations. Please contact your assembler to resolve any issues. If you do not have the contact details of your assembler please email office@buildmyflatpacks.com. In the unlikely event that a problem arises you and your fitter must agree a resolution together. As buildmyflatpacks.com are a lead generation service, and no services are operated by buildmyflatpacks.com, the desision of the fitter is final and buildmyflatpacks.com cannot influence or escalate any complaints with fitters.

Full details of our complaints procedure as well as our terms and conditions are available on request. 
Quick links

Great service
We have on average just two complaints per month all of which are resolved within just 48 hours